Upstream provider Auth0 is experiencing intermittent failures affecting Descartes Labs platform authentication

Incident Report for Descartes Labs Public

Resolved

This incident has been resolved. Auth0 incident page: https://status.auth0.com/incidents/xc5s7y96pb48

Posted Sep 24, 2021 - 14:55 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 24, 2021 - 13:51 MDT

Identified

Please see the Auth0 status page for more info: https://status.auth0.com/. We're actively monitoring and involved with Auth0 to resolve ASAP.

Posted Sep 24, 2021 - 12:06 MDT

This incident affected: Web Services, Workbench and Platform Services (Metadata, Tiles, Raster, Tasks, Storage, Vector, Workflows).