Upstream provider Auth0 is experiencing intermittent failures affecting Descartes Labs platform authentication

Incident Report for Descartes Labs Public

Resolved

This incident has been resolved. Auth0 incident status page: https://status.auth0.com/incidents/vwq8f1rcsdtf

Posted Sep 28, 2021 - 10:32 MDT

Update

We are continuing to monitor for any further issues.

Posted Sep 28, 2021 - 10:14 MDT

Monitoring

A fix has been implemented and we are monitoring the results. Auth0 status page: https://status.auth0.com/incidents/vwq8f1rcsdtf

Posted Sep 28, 2021 - 10:14 MDT

Identified

Please see the Auth0 status page for more info: https://status.auth0.com/incidents/vwq8f1rcsdtf . We're actively monitoring and involved with Auth0 to resolve ASAP.

Posted Sep 28, 2021 - 09:40 MDT

This incident affected: Web Services, Workbench and Platform Services (Metadata, Tiles, Raster, Tasks, Storage, Vector, Workflows).